AB'S HOSPITALITY ACADEMY

How To Create Productive & Happy Work Environment:-    https://abshospitalityacademy.blogspot.com It’s all about enjoying what we do, the way in which we do our work. it’s all about being confident in our work. Our mood, nature reflects in our work, so always confirm you enjoy what you are doing instead of just doing it for the sake of doing.  a couple of points jotted down to make sure we remain happy will working & our mood doesn’t hamper our work. 1}, LET IT GO:-   JUST REMEMBER Worse things are uttered in human history. Even when you know the person meant it, remember that you become stronger by accepting them for who they are and knowing your capabilities. 2 } BE KIND:- People who are mean and feel the need to put others down are insecure with themselves. But when you are kind to others, kindness returns to you. 3} THINK OF OUR PROBLEMS AS CHALLENGES:- When you come up against an issue, whether an individual or an occasion, consider what

How To Create  Restaurant Customer Experience Delightfully. :-                  As soon as the guest enters our restaurant then:  The host part:  The host greets the guests within the time span of 5 – 8 seconds { greeting upon   the time of the day { good afternoon, evening },  The host:  Good afternoon/evening sir/mam, welcome to oven fresh.  { eye contact very necessary with a smiling face. Needs to ask a guest if they are at the restaurant for dining, if so then the host needs to ask :} .if there is waiting then.  The host: “ may, I have your name please sir/mam. as there is a short wait of 15 / 20 minutes   .” When the host is ready to sit the guest then:  The host: calls out guests name: “ Mr. Alex, your table is ready .” & should say “ hope you have a delightful dining experience with us. ” Then by saying he should proceed towards the host desk. Then the section captain comes into the role :   Here the captain greets the guests by the time of the day

Key Steps For Perfect Restaurant Service:- Service which doesn't have any flaws in it or that quality service which restaurant guests expect from a restaurant server. In this competitive world, we have to look for a non-defective restaurant service. Benefits of n.d.r.s {non defective restaurant service} A} if we follow the practice of n.d.r.s it'll add pride & value to our Restaurant and our service as well. B} it will help us to achieve our guest’s expectation { both from service and food .} C} it would bring stability in our work & would make us more perfect. D} with this we would be in a position to truly delight our guests. E} this would help us to increase our tip’s part as we would be more quality service-oriented. F} with this we would be in a position to suggest and sell our core products to our guests with ease. G} n.d.r.s. would make give us a more professional look.

Restaurant Staff Training: Restaurant Server Guidelines:- Most fine dining and casual dining restaurants employ a waitstaff to serve and look after the patrons. Servers are a crucial neighborhood of your concept; they deliver a positive attitude and respect that make a memorable experience for dining guests. even as a manager should expect a top-notch server, servers need solid training and ongoing support to succeed. https://abshospitalityacademy.blogspot.com Initial Training:- Start your new employees off on the proper foot with an organized approach for workers' training. And make certain to incorporate new hires with years of experience into your educational program. They will need orientation to how your restaurant works, how your management style works, and thus the extent of service you expect for each guest.  Focus on the subsequent areas to stay a streamlined approach for each new employee: Restaurant concept:-

TEAMWORK:- 1. Customer is first 2. We will be knowledge-driven 3. We will create extraordinary products and top quality service 4. We will use top of the line raw material for all our products 5. We will follow best recipes, exact procedures and imbibe state of the art equipment to maintain consistency 6. We will handle both raw materials & finished products with great care and respect. 7. We will maintain strict food safety and hygiene 8. We will learn and share our learning day by day to help grow everybody 9. We will never cheat anybody and create pride in ourselves WE WILL NEVER COMPROMISE ON OUR VALUE The Guest:- Never underestimate the importance of a guest Guests are not dependent on us -- we are dependent on them A guest isn't a disruption of our work – he's the aim of it. A guest does us a favor he comes here -- we are not doing him a favor by s